We are using Cisco 3600 Series modular, multi-service access platforms for our Voice over IP protocol. With over 70 modular interface options, the Cisco 3600 family provides solutions for data, voice video, hybrid dial access, virtual private networks (VPNs), and multi-protocol data routing.

The Cisco 3660 provides higher densities, greater performance, and more expansion capabilities. The additional power and performance of the Cisco 3660 platform enables new applications, such as packetized voice aggregation and branch office ATM access ranging from T1/E1 IMA to OC-3.
 

SERVERS AND WORKSTATIONS

• Servers: ACER and Industrial Grade 19" Rack Mount 8200LV PIV CT Server.
• Workstations: PIV 1.6MHz & Celeron 2.0 with 128 MB RAM, 20 GB / 40 GB hard disk, 17- inch SVGA monitors and GN Netcom headsets.

Structured Cabling using:

• AMP GIGA ENHANCED UTP CAT-5 Cable for Data
• UTP CAT-5e Cable for Voice
• Patch Panels
• I/O’s for Voice and Data
• Network Switches: AMP
• Network Certification by AMP for 25 years

CONNECTIVITY

We are connected via an Internet Leased Line (ILL) ensuring that KallDesk is connected to it’s clients 24 hours a day 7 days a week 365 days a year. We use ILL's from multiple providers which ensures practically zero downtime.

ELECTRICAL BACKUP

Complete power supply routed through UPS (Uninterrupted Power Supply) systems enabling zero downtime case of power failure / fluctuations, 100% captive power generation through fuel based power generators to prevent shutdown during power breakdowns.