Telemarketing is by far one of the most effective and efficient ways of marketing your products or services. We at UCIL ensure personal contact with your customers and clients and give you the opportunity to promote existing and new products while maintaining fruitful relationships with your clients and customers.
We provide round the clock services and support to our clients and ensure that you reach your customer anywhere and everywhere, anytime and everytime.
We can:

• Sell products
• Introduce new products
• Provide speedy customer service
• Take orders
• Generate leads
• Set appointments
• Make trade shows more profitable
• Conduct market research and customer value management survey

Our operators benefit from our database and call network management wherein we build up customized telemarketing scripts. Features as Predictive Dialer, Power Dialer make sure that only the answered calls are directed to the operator and reschedules others for later thus enabling them to convert more enquiries faster. We ensure that our database is compliant with the latest Do Not Call list as per FTC regulations.

CUSTOMER CARE AND HELPDESK

Our operators and agents are skilled at handling and solving the problems of the customers. We provide them customized technical training on our clients products and services enabling them to understand and solve any query more easily and professionally.

OTHER SERVICES

Database Management, Toll Free numbers, E-Mail Management and Reply, Answering services, Appointments, Automated response, Data scrubbing